1
1
Share
Add to wishlist
This app is available for your device
1
This app is available for your device
Contact
+91 4763573740
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your mobile number to complete the login process. This method eliminates the need for a password or email login, making it a convenient and easy way to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure your internet connection is stable and strong. Click 'send OTP' and wait for the verification code to arrive; if it doesn't come within the allotted time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If the number has changed, submit your correct KYC (Know Your Customer) details to customer support via email to assist with account transfer. This will facilitate a smooth account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then download the latest version of the app to ensure you have the most up-to-date features and functionality. This should allow you to easily log in and start playing again.
Q1: What is the minimum withdrawal amount in the 1?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, not bonus amounts. This means you can only withdraw the money you've earned through playing games, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but some users may experience delays. In these cases, payments can be delayed by up to 24 hours, extending the overall time. This variation in completion time is due to factors such as service speed and payment processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes, and you cannot withdraw them. Any winnings earned from playing games with the bonus amount can be withdrawn. This is subject to our standard withdrawal terms and conditions.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre for further support.
To ensure a safe and secure gaming experience, 1 supports a variety of deposit and withdrawal methods, including credit/debit cards, electronic wallets, bank transfers, and cryptocurrencies. The platform also prioritizes player security by utilizing cutting-edge cryptography technology, ensuring that all transactions and personal information are thoroughly protected. This advanced encryption technology safeguards sensitive data, preventing unauthorized access and ensuring that players can enjoy their gaming experience with complete peace of mind.
Our exceptional customer support is available 24 hours a day, 7 days a week, ensuring that any concerns are addressed promptly. We take pride in providing a seamless and efficient experience for our customers, guaranteeing that you can focus on enjoying your gaming experience without any hiccups. Join our vibrant community and take advantage of our attractive bonuses, promotions, and loyalty programs designed to enhance your gaming pleasure. Our rewards are tailored to provide an unparalleled level of excitement and entertainment, ensuring that you stay engaged and motivated throughout your gaming journey. At 1, we strive to create an immersive and thrilling experience that never ends. Our platform is designed to provide endless emotion and unbeatable entertainment, keeping you coming back for more. With our exceptional customer support and generous rewards, you can be assured of a top-notch gaming experience that meets your every need.